Friday, February 25, 2011

Be Kind to Your Teller

Sometimes clerks make mistakes. They may give you 15 cents too much change, or a penny too little. If the customer is shorted, he may think it's no big deal if he ends up with 20 cents too little. "Ah, why bother fussing over that?" He may think that he doesn't want to look like a cheapskate by complaining about getting $4.91 in change instead of $4.92.

But from the teller's perspective, she'd a lot rather have you point out the mistake so that she can keep her drawer in balance. Yup. (Guess who had a customer leave too quickly today?)

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