Susan's Pendulum

Some people listen better with their eyes closed, shutting out visual distractions to focus on what they hear. Some people are uncomfortable...

The other day at work, the customer said something so confusing. We turned on the microphones and said hello.  He didn't respond.  Fin...

At work I am a hypocrite.  A shell.  A faker.  My co-workers really don't know me.  Hey, I'm supposed to "act professional...

Sometimes clerks make mistakes. They may give you 15 cents too much change, or a penny too little. If the customer is shorted, he may thin...